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Comportamento Organizacional e Gestão

versão impressa ISSN 0872-9662

Comport. Organ. Gest. v.13 n.1 Lisboa abr. 2007

 

Revolução positiva: Psicologia positiva e práticas apreciativas em contextos organizacionais

 

Helena Águeda Marujo 1, 2

Luís Miguel Neto 2

Ana Caetano 3

Catarina Rivero 4

 

2 Professor da Faculdade de Psicologia e de Ciências da Educação,

Universidade de Lisboa

3 Junta de Freguesia de Massamá/Escola EB 2,3 Prof. Egas Moniz

4 Associação Portuguesa de Terapia Familiar e Comunitária

 

Resumo. O movimento emergente da psicologia positiva cresceu exponencialmente desde o seu surgimento formal no início do milénio. Tem tido como objectivo o estudo científico das emoções positivas, do carácter positivo e das instituições positivas. Em paralelo, as ciências sociais e humanas viram desenvolver e cimentar-se práticas inovadoras oriundas de outros quadrantes teóricos, como o Inquérito Apreciativo, suportado numa perspectiva de construcionismo social, e devotado à mudança positiva através de intervenções sistémicas e comunicacionais nas organizações. O valor de uma abordagem positiva nas organizações e locais de trabalho tem vindo a ser reconhecido, cada vez com mais vigor, e aprofundou-se em redor de novas teorias e investigações, tendo já levado ao surgimento de uma nova linguagem e de novos conceitos, como o Positive Organizational Scholarship (POS), o Comportamento Organizacional Positivo (POB), e a Gestão Positiva de Capital Psicológico. Este artigo apresenta os modelos da Psicologia Positiva e do Inquérito Apreciativo, e revê os seus recentes desenvolvimentos, bem como as práticas de aplicação a que têm dado origem, explicitando as razões defendidas pelos autores para a sua integração e complementaridade na intervenção em organizações. Termina apresentando um estudo de caso no contexto educativo, destinado ao desenvolvimento organizacional positivo, e que concretiza na prática a conexão entre os modelos analisados.

Palavras-chave: Psicologia positiva; inquérito apreciativo; construcionismo social; organizações

 

Abstract. The emergent movement of positive psychology has grown exponentially since it started in the beginning of the Millennium. It goal is to scientifically study positive emotions, positive character and positive institutions. At the same time, social and human sciences have witnessed the development and consolidation of innovative practices coming from other theoretical backgrounds, such as Appreciative Inquiry, supported in social constructionm, devoted to positive change through a systemic and communicational perspective of organizations. The value of such a positive approach to organizations and workplaces has come to be acknowledged and is deepening and surrounded by new theories and research, what has brought a new language and new concepts such as Positive Organizational Scholarship, Positive Organizational Behavior, and the positive management of psychological capital. This article presents the models of positive psychology and appreciative inquiry, and reviews its recent developments, as well as the applied practices they have given origin, and make explicit the arguments of many authors appealing to their integration and complementary in organizational interventions. It ends by presenting a case-study in the educative institutional environment aimed at the positive organizational development, that embodies in practice the connection between the explored models.

Key-words: Positive Psychology; Appreciative Inquiry; Social Constructionism; organizations

 

 

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1A correspondência relativa a este artigo deverá ser enviada para:

Helena Águeda Marujo,

FPCE – UL, Alameda das Universidades,

1649-013 Lisboa