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Tourism & Management Studies

versão impressa ISSN 2182-8458

Resumo

SAORIN-IBORRA, María del Carmen  e  SANCHEZ-MANJAVACAS, Ángela María Sánchez. Perceived internal employability as a key factor in organisational citizenship behaviour and intention to quit. TMStudies [online]. 2013, vol.9, n.2, pp.93-99. ISSN 2182-8458.

The characteristics of many labor markets show the failure to secure long term employment, so employability appears as a guarantee of professional success. The main goals of this paper are to analyze the impact that internal employability has on intention to quit (ITQ) and on the development of organizational citizenship behavior (OCB). Job satisfaction is presented as the intervening variable in these relationships. The research model proposed is analysed empirically. Evidence shows the positive influence of perceived internal employability on job satisfaction. However, although it can be concluded that job satisfaction decreases intention to quit, the findings for organizational citizenship behavior are inconclusive. Moreover, the negative relationship between ITQ and OCB is supported. Finally, to conclude we argue that the psychological contract can be reinforced through greater professional recognition, a higher level of organizational communication, and greater involvement as well as professional initiative.

Palavras-chave : Perceived internal employability; job satisfaction; organizational citizenship behavior (OCB); intention to quit (ITQ).

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