Resumo

SILVA, Márcio; BORGES, Elisabete; BAPTISTA, Patrícia  e  QUEIROS, Cristina. Nurses' engagement and job satisfaction at prehospital emergency care. Revista Portuguesa de Enfermagem de Saúde Mental [online]. 2020, n.spe7, pp.25-30. ISSN 1647-2160.  https://doi.org/10.19131/rpesm.0243.

BACKGROUND: Engagement and job satisfaction are key factors in maintaining and increasing levels of motivation of employees, their physical and psychological well-being and their quality of life. Aim: To identify the levels of engagement and job satisfaction of nurses working in the ambulances Life Immediate Support (SIV) and their variation according socio-demographic and labour variables. METHODS: The study is quantitative, descriptive-correlational and cross-sectional. We applied a questionnaire online to a convenience sample of 57 nurses, using questions about demographic/labour characterization, engagement (UWES, Schaufeli & Bakker, 2003), and job satisfaction (S20/23, Mélia & Peiró, 1989; Pocinho e Garcia, 2008). RESULTS: We found mean values of engagement of 4.8 (SD=1.0) and job satisfaction of 4.5 (DP = 1.0). The female nurses and those who not perceived their work as stressful, presented more overall engagement, absorption and vigour; those who work in SIV less than 1 year presented greater dedication. Minor stress perception corresponds to more total satisfaction, satisfaction with benefits and policies of the organization, and satisfaction with participation. Engagement and job satisfaction correlate positively. CONCLUSIONS:Although nurses presented high levels of engagement and moderate levels of job satisfaction, it is important to not let these values decrease, suggesting to analyze the factors that promote job satisfaction, trying to have nurses motivated and committed to their tasks.

Palavras-chave : Work engagement; Job satisfaction; Organization and administration; Emergency medical services.

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