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Revista Portuguesa de Enfermagem de Saúde Mental

versão impressa ISSN 1647-2160

Resumo

TEIXEIRA, Antónia; FERREIRA, Teresa  e  BORGES, Elisabete. Bullying at work: Perception and impact on the mental health and personal life of nurses. Revista Portuguesa de Enfermagem de Saúde Mental [online]. 2016, n.15, pp.23-29. ISSN 1647-2160.  http://dx.doi.org/10.19131/rpesm.0128.

BACKGROUND: Bullying is a form of violence that has been analysed in various contexts. The health sector is one of the contexts where its incidence has been described which poses a threat to the professionals’ mental health that may undermine the safety of care provided to citizens. AIMS: describe the nurses’ perceptions about bullying at work and its impact on the mental health and personal lives of these professionals. METHODS: The study was directed to nurses with 10 or more years of professional activity. Through the technique of network sampling, we selected 12 participants, to whom semi-structured interviews were conducted. RESULTS: From the perception of the concept of bullying at work, it is noted that most nurses do not regard neither the two major dimensions of this phenomenon nor the frequency and duration of the aggressive behaviour. Stress, anxiety, sadness, irritability, intention to change service, fatigue, insomnia, digestive disorders and isolation are some mental health consequences of this phenomenon referred by the victims. CONCLUSIONS: Bullying is a phenomenon which has negative consequences for the mental health and life of nurses. Training in bullying at work and in nurses’ ability to manage the resulting stress are proposed with the aim of minimising the deleterious consequences of bullying in these professionals’ mental condition, in order to promote their overall health.

Palavras-chave : Bullying; Mental health; Occupational health; Nurses.

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