SciELO - Scientific Electronic Library Online

 
 número18Análisis de la percepción de uso de las redes sociales como herramienta de marketing en las MiPYMESde Tamaulipas, MéxicoMudanças no Marketing das Organizações Decorrentes do Uso de Plataformas de Redes Sociais: Casos Brasileiros índice de autoresíndice de assuntospesquisa de artigos
Home Pagelista alfabética de periódicos  

Serviços Personalizados

Journal

Artigo

Indicadores

Links relacionados

  • Não possue artigos similaresSimilares em SciELO

Compartilhar


RISTI - Revista Ibérica de Sistemas e Tecnologias de Informação

versão impressa ISSN 1646-9895

Resumo

PERALTA, Mario; SALGADO, Carlos; MONTEJANO, Germán  e  RIESCO, Daniel. Social Networks and the Cloud: A New Paradigm for Business Processes. RISTI [online]. 2016, n.18, pp.66-82. ISSN 1646-9895.  http://dx.doi.org/10.17013/risti.18.66-82.

From business processes complexity perspective, one of the technologies that most significantly support its automationis Workflow Management Systems. Having a tool to measure the quality of these systems is essential. Due to the globalization of information and communication, companies are looking towards the management of processes on the cloud and the use of new technologies. The social networks allow the companies to have a better availability of information.This presupposes a new business paradigm.This paper proposes the application of a framework for evaluation and measurement of workflow processes to evaluate workflow processes in the cloud. In this context, the effect of the use of social networks in the process of marketing and communications organizations is analyzed.

Palavras-chave : Workflow; Workflow Management Systems; Business Process; Metrics; Cloud Computing; Social Networks; BPM.

        · resumo em Espanhol     · texto em Espanhol     · Espanhol ( pdf )

 

Creative Commons License Todo o conteúdo deste periódico, exceto onde está identificado, está licenciado sob uma Licença Creative Commons