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RISTI - Revista Ibérica de Sistemas e Tecnologias de Informação

versão impressa ISSN 1646-9895

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COSTA, António Pedro; REIS, Luís Paulo  e  LOUREIRO, Maria João. Educational Software Development: Coordination as the Critical Success Factor. RISTI [online]. 2014, n.spe2, pp.1-18. ISSN 1646-9895.  http://dx.doi.org/10.17013/risti.e2.1-18.

In software development, coordination allows organizing the team by negotiating/assigning tasks to be performed by a certain order in order to meet the proposed objectives. Coordination is also responsible for managing conflicts associated with attitudes of competition, disorientation, problems of hierarchy and diffusion of responsibility. This work is based on the 4C model dimensions: Communication, Coordination, Cooperation and Collaboration. It is based on the analysis of the interactions between the multidisciplinary team members, that developed the educational resource Courseware Sere - "The Human Being and Natural Resources” concerning the "Coordination" dimension. The results achieved allowed us to detect limitations of Hybrid User Centered Development Methodology used for this courseware development as well as to implement tools to improve the coordination activities.

Palavras-chave : 4C Model; Hybrid User Centered Development Methodology; Courseware Sere; Coordination.

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