Resumen

SILVA, Cláudia Isabel Neves Pacheco da  y  POTRA, Teresa Maria Ferreira dos Santos. Job satisfaction of nurses in a local health unit: determinants of satisfaction. Rev. Enf. Ref. [online]. 2019, vol.serIV, n.20, pp.117-128. ISSN 0874-0283.  https://doi.org/10.12707/RIV18077.

Background: Job satisfaction (JS) is associated with quality in organizations, so its evaluation is essential to create support policies and structures. Objective: To analyze the job satisfaction of nurses in a local health unit. Methodology: Descriptive, analytical study with observational and transversal design, of the quantitative type. The Professional Satisfaction Assessment Instrument (PSAI) was used for data collection. Results: Sample (n = 218), predominantly female (84.6%), with a mean age of 33 years, presenting a total JS of 66.6%. The most satisfied have between 21-30 years of service. However, in terms of salary, the youngest (22-34 years), single, with a shorter period of service (= 5 years), nurse category, and who provide 36-45 hours of care per week, are the most satisfied. Conclusion: Nurses have a regular JS, which is related to age, family situation, professional category, workload, and, mainly, to the years of service.

Palabras clave : job satisfaction; nurses; nursing.

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