Resumo

FERREIRA, Carina Alexandra Salvador; FERNANDEZ FERNANDEZ, Roberto  e  ANES, Eugénia Maria Garcia Jorge. Job satisfaction of nurses working in hospital units of northern Portugal. Rev. Enf. Ref. [online]. 2017, vol.serIV, n.15, pp.109-120. ISSN 0874-0283.  https://doi.org/10.12707/RIV17043.

Background: Nurses' job satisfaction should be measured because it plays a key role in the quality of healthcare delivery. Objectives: To assess nurses' level of job satisfaction. Methodology: A descriptive, analytical, exploratory, and quantitative study was conducted to assess nurses' job satisfaction using the Escala de Avaliação da Satisfação no Trabalho para Enfermeiros (Work Satisfaction Evaluation Scale for Nurses). Results: Sample (n = 124), mostly female (82.3%), with a mean age of 42 years. Nurses showed higher satisfaction levels in their relationship with the head nurse, the team, and the working context. Satisfaction is correlated with age, academic degree, hospital unit, length of service, ward, and remuneration. Conclusion: Younger nurses, nurses with a lower academic degree, nurses with less than 10 years of service, and nurses with lower remuneration are more professionally satisfied. Job satisfaction levels are different across hospitals and wards. Job satisfaction should be systematically assessed and its determinants should be identified.

Palavras-chave : job satisfaction; nurses; nursing.

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