Abstract

RIBEIRO, Olga; MARTINS, Maria Manuela Ferreira Pereira da Silva  and  TRONCHIN, Daisy Maria Rizatto. Nursing care quality: a study carried out in Portuguese hospitals. Rev. Enf. Ref. [online]. 2017, vol.serIV, n.14, pp.89-100. ISSN 0874-0283.  https://doi.org/doi.org/10.12707/RIV16086.

Background: In a constant pursuit for professional excellence, nurses are required to comply with the quality standards of nursing care. Thus, it is essential to understand this phenomenon in the hospital setting. Objectives: To analyze nurses' perception of the implementation of quality standards in nursing care. Methodology: A quantitative, descriptive-exploratory study was conducted in 36 public hospital institutions located in mainland Portugal, involving a total of 3.451 nurses. Data were collected using a questionnaire. Results: Most nurses often or always performed activities that enhance the quality of nursing care. This analysis showed that nurses perceive activities related to Health Promotion, Well-being and Self-care, and Functional Readaptation as less implemented. On the other hand, activities related to Responsibility and Rigor and Prevention of Complications are implemented most often. Conclusion: The findings suggest that nursing practices should be redesigned and adjusted based on the activities that are less often implemented.

Keywords : nursing care; quality assurance; health care; nursing; hospitals.

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