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Economia Global e Gestão

versão impressa ISSN 0873-7444


SCUMPARIM, Daniel; CORREA, Dalila; NETO, Mário  e  NETTO, Arsênio. People management and the global integrated management services context: an explanatory analysis in a multinational company subsidiary. Economia Global e Gestão [online]. 2011, vol.16, n.2, pp.101-120. ISSN 0873-7444.

This article discusses people management in the Global Integrated Management Services context (GISM) in a multinational company subsidiary, located in Hortolândia City, Brazil. This model is not systematized in literature yet, but proves to be highly profitable, since it extracts the best available resources from the subsidiaries in each country in which they are allocated. Based on market’s opening and operations flexibility for high resources utilization, GISM allows the parent company to keep the control and power of action, but also the subsidiaries autonomy and independence in a conjugated form. This article, approaching this model, aims at discussing preliminarily people management in the range of remote workforce. Survey data were collected through in-depth interviews conducted with the mean managers of this plant, in addition to participant observation and document analysis during a period of five months. Among the models of people management treated in this article, it is possible to identify an alignment of GISM toward the competitive model of people management.

Palavras-chave : People Management; Human Resources; Global Services; Global Competitiveness.

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