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Comportamento Organizacional e Gestão

versão impressa ISSN 0872-9662

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ALVARENGA NETO, Rivadávia Correa Drummond de; SOUZA, Renato Rocha; NEVES, Jorge Tadeu de Ramos  e  BARBOSA, Ricardo Rodrigues. Strategic knowledge management: In search of a knowledge-based organizational model. Comport. Organ. Gest. [online]. 2008, vol.14, n.2, pp.247-256. ISSN 0872-9662.

This paper discusses the results and propositions of organizational knowledge management research conducted in the period 2001-2007. This longitudinal study had the unique goal of investigating and analyzing “Knowledge Management” (KM) processes effectively implemented in world class organizations. The main objective was to investigate and analyze the conceptions, motivations, practices, metrics and results of KM processes implemented in different industries. The first set of studies involved 20 world cases related in the literature and served as a basis for a theoretical framework entitled “KM Integrative Conceptual Mapping Proposition”. This theoretical proposal was then tested in a qualitative study in three large organizations in Brazil. The results of the qualitative study validated the mapping proposition and left questions for new research concerning the implementation of a knowledge-based organizational model strategy.

Palavras-chave : Knowledge management; strategic knowledge management; strategic information management; “Ba”; modelo organizacional baseado no conhecimento.

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