Resumo

MCINTYRE, Scott Elmes. Como as pessoas gerem o conflito nas organizações: Estratégias individuais negociais. Aná. Psicológica [online]. 2007, vol.25, n.2, pp.295-305. ISSN 0870-8231.

The topic of the management of conflict, specifically in a business context, is discussed in this article. A definition of conflict is presented, as well as the different styles of leading with conflict. The sources of conflict, the best strategies for dealing with conflict and conclusions on the topic are also presented. The concept of conflict and management strategies in an organizational cultural context is also discussed.

Palavras-chave : Conflict; conflict styles; interpersonal styles.

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